Runex88 Privacy Policy — Protection of Your Personal Information
Last Updated: January 2025
Runex88 places the highest importance on your privacy and we are committed to keeping the information of Bangladesh users secure. Read this privacy policy in detail to learn what information we collect, how we use it, and how we keep it protected. Please read this policy carefully before using the platform.
Detailed Policy on Data Collection and Use
1. What Information We Collect
When creating an account at runex88, necessary personal information is collected including your name, phone number, email address, and date of birth. As part of identity verification (KYC), information from a national ID card or other government-issued documents may also be required. For financial transactions, payment method details such as bKash or Nagad numbers are collected, however full account details are never stored. While you use the platform, your IP address, device type, browser information, and session data are also automatically collected. This information is used to improve service quality, ensure security, and fulfill legal obligations.
2. How Information Is Used
Collected information is primarily used to manage your account, process transactions, and provide customer support. Data is analyzed to ensure platform security and to prevent fraud or illegal activity. By understanding your preferences and usage patterns, we provide a personalized experience, such as recommending relevant games or offers. Information may be shared to meet legal requirements or upon request from regulatory authorities. Your personal information is never sold or rented to third-party marketing firms without your explicit consent.
3. Sharing Information with Third Parties
We work with trusted third-party service providers to deliver specific services, such as payment processors and technology infrastructure providers. Only the necessary information is shared in these partnerships, in the minimum amount required, and all partners are bound by strict confidentiality agreements. In cases involving court orders, government investigations, or legal obligations, information may be disclosed in accordance with applicable law. In the event of a change of ownership or merger of runex88, your information may be transferred to the new authority, but this policy will remain in effect. Under no circumstances will your information be disclosed to unauthorized parties for commercial purposes.
4. Data Protection Methods
Runex88 uses industry-standard encryption technology and secure servers to keep your personal and financial information safe. Our systems undergo regular security audits and any potential vulnerabilities are identified and resolved quickly. Account access is restricted to authorized personnel only and access logs are maintained. In the event of a data breach, we will promptly notify affected users and take the necessary steps. However, complete security on the internet cannot be guaranteed, so your own vigilance is equally important.
5. Data Retention Period
Necessary information is retained while your account is active. Even after account closure, certain information may be kept for a specified period for legal obligations or dispute resolution purposes. Financial transaction records are generally retained for the period required under Bangladesh's legal requirements. Once the necessary retention period has passed, data is securely deleted or anonymized. To request deletion of your data, please contact our support team.
6. Your Rights & Controls
At runex88, you have certain important rights over your own information. You can visit your profile at any time to view and update your stored information. You have the right to request corrections to inaccurate information and we will make the corrections as soon as possible. You may also request deletion of your data or restriction of its processing under certain circumstances, though this may not always be possible due to legal obligations. The option to opt out of marketing communications is also available to you. To exercise these rights, send an email to our support team.
7. Cookies & Tracking Technologies
Runex88 uses cookies and similar technologies to keep the website and app running smoothly. Essential cookies are necessary to maintain your login session and security. Analytical cookies help us understand how users interact with the platform, which helps improve the quality of our services. You can control or disable cookies through your browser settings, though this may affect some platform functionality. You will be notified about the use of cookies on your first visit to the site.
8. Policy Changes & Updates
Runex88 reserves the right to update this privacy policy as needed. A notification will be posted on the platform for any significant changes and the date of the update will be noted at the top of the policy. Continued use of the platform after changes are made will be considered your acceptance of the new policy. Previous versions of the policy are also retained by us and can be provided upon request. If you have questions about any changes, please contact our support team.
Quick Summary of Key Points
Data Protection
- Industry-Standard Encryption Used
- Regular Security Audits
- Limited Access Controls
- Prompt Notification in Case of a Breach
Your Rights
- Right to View and Correct Information
- Data Deletion Can Be Requested
- Option to Opt Out of Marketing
- Request to Restrict Data Processing
Third-Party Policy
- Shared Only with Trusted Partners
- Data Is Never Sold or Rented
- Strict Confidentiality Agreements Required
- No Disclosure Without a Legal Order
Cookie Controls
- Use of Essential & Analytics Cookies
- Can Be Controlled from Your Browser
- Notification Provided on First Visit
- No Unnecessary Tracking